Customer Feedback

Customer Focused Service

Brigton-Floor-Sanding-Sussex-Customer-Focused-ServiceAt GJP Floor Sanding Ltd, we pride ourselves on setting the bar high in the floor sanding industry. We have built our reputation on our professional service, excellent craftsmanship and dedication to our customers.

We bring over 30 years of combined experience to every job. Each and every one of our staff members understands the importance of creating a professional environment and providing the best customer service possible.

We have families, too, and we understand that bringing in a floor restoration crew could add chaos to your home; however, we work hard to make our process streamlined and efficient. We will be in and out quite quickly and we try to disrupt the home as little as possible. This is why we use top quality machines that allow for a dust-free environment. It is also why we conduct assessments prior to starting the work. We know what needs to be done before we commence. This allows us to work efficiently and deliver a superior floor restoration experience.

Our main goal is your satisfaction, which is why we will walk you through the entire process beforehand. By helping you understand what will happen next, the project will run more smoothly as we will all be on the same page. Similarly, once the project is complete, we are still available to you. If you have a question or need some advice about your newly restored floor, we are only a phone call, e-mail or visit away. At the end of the day, we want you to be happy and we want to keep your floor and home looking beautiful.

Customer Feedback

“We are very happy with the floor sanding and your staff were great – helpful – friendly and polite.”

T. Mc Grahan, Haywards Heath, West Sussex

“Good Service – please with the result.”

D. Eden, Redhill, Surrey

“Very impressed by the professionalisgm and the attitude of Andy & Lee. Very please with the work carried out. – Thankyou.”

Dr. Khallouqi, Worthing, West Sussex

“Very pleased with the service and finished look of my newly sanded floor. Would use you GJP Floor Sanding again and recommend to all of our friends.”

G. Green, Hove, East Sussex

“The team were very knowledgable. when we had any queries – suprised how little dust there was which was a relief. Floor looks great especially now it has sanded. We have moved the furniture back in and its breath taking the difference it makes. You team were also very helpful when furniture needed moving. Again many thanks.”

D Mcquilian, Hove, East Sussex

“Excellent work, we are delighted with the results. I will recommend you to others without hesitation, see you in a few months time for the remainder of the upstairs floors.”

S. Taylor, Cooksbridge, West Sussex

“Further to your invoice, I am pleased to enclose our payment. We are pleased with the work privded and found your staff most accommodating. The new wood floor look fantastic. I would recommend your floor sanding company to anyone.”

M Stemp, Hove Sussex

“Very please with finsihed floor and high standard of work. Second to none job on the floor sanding.”

Bryant, Brighton, East Sussex

“Thank you for doing such a wonderful job, it looks fantastic. We are so pleased with our new floor. We have left you a small thankyou for doing such a fantastic job. You will be highly recommended.”

D. Clayton, My Company

“All fitters involved have been polite, helpful and tidy workers.  Whilst I wait for the floor to dry all looks in perfect order.  I would recommend to others. 30/10/2010.”

Mrs Surridge, Hove East Sussex

“Lee and Andy are very professional. They are both polite and very hard working. They have been careful to be tidy as they have worked and have finished our floros to a very high standard. They are very knowledgeable about what they do and can answer queries easily. They are both really friendly, pleasant people and it has been a pleasure to have them around. – Lawrence 30/11/2010.”

Lawrence Timothy, Brighton, East Sussex

“Stunning bamboo flooring beautifully fitted – really neat . Everything done to minimise stress & disruption. Polite friendly service from beginning to end. 100% satisfaction.”

Roger O’Hara, Brighton, East Sussex

“I should like to say that we are very impressed by the work done – the floor looks incredible and also the clear up job afterwards was very professional. There was no mess at all and it was dust free. (I’m not sure how you managed that). Oliver Gillespie 10/12/2010.”

Oliver Gillespie, My Company

“The work was carried out efficiently with a professional service. Where the job ended up being more complex that first envisaged the GJP team invested extra time to sort things out. We were very pleased with the work done. Rachael Atkinson 30/10/2010.”

Rachael Atkinson, My Company

“Thanks it looks amazing. Well done to all the guys who did a splendid job on time. Cleared all rubbish aways as well. Highly recommended. – 30/11/2010”

Sue Gollifer, Seaford

“I am please with the way that the hard and softwood Floors were Finished and I thank you for the professional mannger in which your colleagues went about their work. My newly sanded wood floors are beautiful.”

U Townsend, Brighton East Sussex

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